Phone or Virtual Interview Registration

Session Information

During these discussions, participants will be asked to share their thoughts on the accessibility barriers they have experienced in accessing services with the CRA. To prepare, participants will be provided with discussion questions and background information two days in advance of the meeting. If you have any questions or concerns, you can also email the project team at or call the project team at 1 (866) 217-7176.

  • Platform used: Phone or Zoom
  • Session length: One hours


Recognizing the value of your lived experience and expertise, a $100 honourarium will be provided for individual interviews (one hour in length), and a $200 honorarium will be provided for two-hour group discussions.

To provide you with an honourarium, we will be collecting your name and email. This information will not be shared with anyone outside of Delaney and Associates, and this data will be destroyed once honourarium payment has been confirmed.

We request that you attend either a group consultation session or an individual interview; individuals will not be paid more than once for their participation.


To book an interview, choose an available date and time that works best for you. Interviews will be held in English or French, according to your preference. For American Sign Language, langue des signes québécoise, captioning, and other accommodation requests, please complete the event registration.

Email our consultation team

Delaney is an experienced engagement and communications firm that specializes in planning, implementing, reporting, and evaluating engagement processes. We believe in developing engagement processes that ensure those who are impacted by or interested in a project have influence in the results. We have been contracted to plan, implement, and report on this engagement process, on behalf of the CRA. If you would like to confirm that this engagement process is legitimate, please contact the Canada Revenue Agency.